Customer version – Updated October 2025
This Privacy Policy describes how EURL SofizPay (hereinafter "SofizPay", "we", "our") collects, uses, stores, and protects the personal data of its users (hereinafter "you", "the user") in connection with the use of the SofizPay electronic payment platform. By using our services, you accept the practices described in this policy. If you do not accept these terms, please do not use our services.
The controller of your personal data is:
EURL SofizPay
Rue kasraoui el-hachemi, Mecheria, Naama, Algeria
contact@sofizpay.com
www.sofizpay.com
We collect different categories of personal data depending on your use of our services:
We process your personal data for the following purposes:
Account creation and management, transaction execution, payment service provision
Compliance with KYC (Know Your Customer) obligations, anti-money laundering and terrorism financing prevention, transaction evidence retention
Fraud prevention, system security, service improvement, statistical analysis
Direct marketing, personalized notifications (if you have given consent)
Your personal data may be shared with:
Hosting, maintenance, cloud infrastructure
Banks, card networks, payment platforms (Baridimob, CCP)
Upon legal or regulatory request (police, courts, tax authorities)
For identity verification and anti-fraud measures
📌 All our partners are subject to strict confidentiality and security obligations.
SofizPay strives to process and store your data in Algeria. However, some technical providers (cloud, analytics services) may be located outside Algeria. In this case, we ensure that appropriate safeguards are in place in accordance with Algerian regulations (Law No. 18-07).
We retain your personal data as long as necessary for:
The duration of your active account
10 years after account closure (legal accounting and tax obligation)
5 years for data related to anti-money laundering
Marketing data is deleted upon consent withdrawal
SofizPay implements advanced technical and organizational security measures:
Encryption of sensitive data (SSL/TLS, AES-256)
Two-factor authentication (2FA)
Strict access controls
Regular security audits
Staff training on data protection
Security incident response plan
In accordance with Algerian Law No. 18-07, you have the following rights:
Obtain a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data (except legal retention obligation)
Object to processing your data for marketing purposes
Request restriction of processing in certain cases
Receive your data in a structured and reusable format
To exercise your rights, contact us at: contact@sofizpay.com
SofizPay uses cookies to enhance your experience:
Necessary for site operation (authentication, security)
Site usage analysis (Google Analytics, etc.)
Remembering your preferences (language, settings)
💡 You can manage your cookie preferences through your browser settings.
SofizPay is reserved for persons aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has provided information, contact us immediately.
We may update this privacy policy at any time. In case of significant changes, we will inform you by email or via a platform notification. The most recent version will always be accessible on our official website.
If you believe your rights are not being respected, you can file a complaint with the National Authority for Personal Data Protection (ANPDP) in Algeria.
For any questions regarding this privacy policy or the management of your personal data, contact us:
📧 contact@sofizpay.com
📍 EURL SofizPay – Rue kasraoui el-hachemi, Mecheria, Naama, Algeria
🌐 www.sofizpay.com
Last Updated: October 2025